Second Loan Payoffs
Beginning January 1, 2018, down payment assistance for Home in Five Advantage loans was provided through a second lien, which is forgivable over time. Below is information often requested about second liens/loans.
What happens to my second loan when I sell or refinance?
If the home is sold or the first loan is being refinanced, paid off or otherwise accelerated, the unforgiven portion of the second lien must be paid. The loan cannot be subordinated or assumed (see the original loan documents for additional details).
How do I get my second loan payoff amount?
To receive your second loan payoff information, you must request the payoff for both the first and second loans from the first loan servicer. Please follow the steps below to request the information from Lakeview/LoanCare.
You may request a payoff statement in any of the following ways:
- Customers and Clients can receive an immediate payoff through the Voice Response Unit (VRU) by calling 1-800-509-0183, provided there are no exceptions present. This application is swift and user friendly, and a quick method for customers and clients to access their information when they need it.
- Customers and Third Parties can also request a payoff through the website.
- Customers can submit requests through their online account portal at LoanCare - Home (myloancare.com)
- Third Parties can request through the third-party portal, provided that there is a valid executed third-party authorization on record, at https://qa2.myloancare.com/
Release of Lien
If you have made payments on your first loan past the maturity period shown on your second deed of trust, you are refinancing the first loan or selling your home, and the bank or title company informs you there is still an outstanding lien, please contact Loan Care Customer Service at 1-800-509-0183 to request the status of the release.
Unless otherwise specified, the payoff statement will be generated to pay off both the first and second lien balances. If a payoff is being requested for the second lien only, include those instructions with the request.
If you have additional questions, please contact us.